To ensure the well-being of all our visitors and staff, we ask that you please comply with the following Penn State and PA Department of Health guidelines to keep all of us safe.

Here’s what you need to know:

• Free timed-entry tickets: All visitors must reserve a free timed-entry ticket online via our website prior to arriving at the museum. We are limiting capacity in the building to 30 visitors an hour. To reduce gathering and lines, there will be two reservation slots available for up to fifteen visitors each hour for an hour-long stay in the galleries.
• Ticketing system: Timed tickets for visiting the Palmer will be made through Penn State’s ticketmaster system. You will need to create a login and account if you do not already have one. Below are step-by-step instructions on how to obtain your free Palmer tickets.
  1. Click the “Get Tickets” box in the opening banner.
  2. In the main “List of Events” box, click the “Continue” button to the right of the “Palmer Museum of Art timed entry” event.
  3. From the list of dates and times, select the date and time you plan to visit the Palmer. Add the number of visitors in your party under each appropriate category by using the + and – buttons (you do not need to adjust the “Best Available” dropdown). Click “Find Tickets” at the bottom of the page.
  4. On the next page, click the green “Add to Cart” button (don’t worry; tickets are free!)
  5. You will need to sign into Ticketmaster to “purchase” the tickets. Note: if you do not have a Ticketmaster account, click the small blue “Sign Up” hyperlink at the bottom of the sign-in page (next to “New to Ticketmaster?”). Follow the prompts to create an account.
  6. On the Shopping Cart screen, change the “Select Delivery” dropdown to your preferred electronic delivery method (text or e-mail). To finalize your order, click the blue “Checkout” button.
  7. You are all set! You will receive an email confirming your purchase. If you selected text as your delivery method, your tickets will be texted to your phone. If you selected email, your tickets will be emailed to you as a PDF attachment. You can either scan the PDF from your phone when you arrive, or print it and scan the printed copy.
• Masks: Visitors are required to wear face coverings or masks for entry. Even if you are vaccinated, you must wear a mask for admittance.
• Social distancing:Visitors must maintain a six-foot distance between others whenever possible. To ensure proper distancing we are limiting capacity to no more than 15 visitors per time ticketing interval.
• Check-in: Timed ticketing is contactless. Just tap your phone on the pedestal at the Visitor Services desk and go! Didn’t have a reservation, no worries! Just check in at the front desk with one of our friendly Visitor Services associates and provide us with your contact information and we will process your ticket. (Your information will not be shared, as it is for contact tracing purposes).
• Parking: Visitor parking for the Palmer Museum of Art is available for $1 per hour at the Nittany and East Parking Decks. ADA parking is available in lots adjacent to the Palmer with a valid Penn State day permit in addition to the valid state-issued ADA placard or license plate. One-day permits may be obtained from the University Parking Office in Eisenhower Parking Deck on Shortlidge Road, from campus kiosks, or from the Centre County Convention & Visitors Bureau on Park Avenue next to Beaver Stadium. For more information about parking or permits, call the parking office at 814-865-1436 or click here.
• Bags: Large items such as backpacks, large bags, camera equipment bags, backpack-style child carriers, and umbrellas are not allowed in the galleries. Lightweight collapsible strollers are permitted.
• Sanitization: Throughout the day, we will be sanitizing high-touch areas of the museum. We will also have hand sanitizer stations located throughout the museum; please use them.
• Navigation:Keeping in mind your safety, look out for our directional signage located throughout the building.
• Food and Drink: Food, beverages, and gum are not allowed in the galleries or auditorium. You can leave travel mugs/plastic water bottles in the cubbies in the coatroom.
• Photography: Non-flash photographs are permitted and encouraged, except when indicated otherwise on labels next to artwork or exhibition signage. Tripods and selfie sticks are not allowed in the galleries. Requests to videotape works of art/galleries or to photograph with tripods and camera equipment should be directed to Beverly Sutley, Registrar, at bxb35@psu.edu and/or Sarah Anne Wharton, Communications Specialist, at saw534@psu.edu.
• Sketching: Sketching with pencils and colored pencils is allowed in the galleries. However, markers, ink pens, and other art supplies, including easels, are not permitted. An easy way to remember this is that “wet” or potentially messy art media including paints, ink, chalk, charcoal, oil pastels are prohibited. Large drawing boards or sketch pads (over 18 x 24 inches) are prohibited.
• Gallery Stools: Wooden stools are available for visitors’ use and stacked in various locations throughout the galleries. They are only available on a first-come, first-served basis.
• Wi-Fi: Complimentary wireless internet access is available in all indoor public spaces throughout the museum.

Reserve your tickets here!